Exploring the Legal Battle Over Uber’s Background Checks, Ignored Complaints, and the Fight for Corporate Accountability in Rideshare Assault Cases
For years, survivors of Uber sexual assault by Uber drivers have come forward with eerily similar stories. They have talked about trusting the app. They believed Uber’s claims of thorough background checks. And also trusted Uber’s promises of safety.
Sadly, they were harmed by the very drivers Uber hired and kept on the road. Now, that long-running pattern of failing to protect its customers is headed for a courtroom reckoning.
In Arizona, Uber is facing a sexual assault trial that places its safety record squarely under judicial scrutiny. This is not just one case of a sexual assault claim about one driver. It is a bellwether trial tied to thousands of lawsuits across the country alleging that Uber knew riders were being sexually assaulted by drivers and failed to act.
For victims of sexual assault, this trial represents something rare: corporate accountability.
If you or someone you know was sexually assaulted while using a ride share app like Lyft or Uber, please reach out. You can contact the caring sexual assault lawyers at The Yost Legal Group for help. You will receive a free and confidential consultation today by calling 1-800-YOST-LAW (967-8529). We will help you understand your rights and seek the justice you deserve.
A Trial That Could Expose Uber’s Internal Safety Failures
The Arizona case centers on allegations that an Uber driver sexually assaulted a female passenger after she booked a ride through the app. Uber’s defense follows a familiar script.
The company argues that drivers are independent contractors, so the company cannot be held responsible for their crimes. Uber claims the assaults are tragic, but isolated. Plaintiffs argue otherwise.
The Arizona trial will allow jurors to examine Uber’s internal practices, safety data, and choices in a way that few cases ever reach.
The stakes are enormous. This trial is widely viewed as a test case for more than 3,000 similar lawsuits consolidated in federal court. What happens in Arizona could shape the future of rideshare sexual assault litigation nationwide.
The Uber & Lyft sexual assault lawyers at The Yost Legal Group are watching closely as we continue to accept cases for survivors.
Uber’s Sexual Assault Problem Was Never a Secret
Uber’s own data tells a disturbing story. Uber received many reports of sexual assault and misconduct. These reports came from internal records related to lawsuits and investigations. The number of reports reached hundreds of thousands over several years.
At one point, reports were coming in at nearly one every 8 minutes in the United States alone, according to The New York Times.
Yet publicly, Uber released far narrower “safety reports” that dramatically understated the scope of the problem. Survivors say those reports gave the impression that assaults were rare, while internal systems tracked a far broader and more troubling reality.
This gap matters. When a company knows of a danger and downplays it, the issue is no longer bad luck. It becomes negligence.
Negligent Hiring: Background Checks Built to Miss Red Flags
One of the central allegations in rideshare sexual assault cases is negligent hiring. Uber advertises background checks as a safety feature. But reporting and court filings show those checks are often name-based, limited in geographic scope, and constrained by short lookback periods.
“Uber customized the rules that Check [the background check company] uses to review and report criminal records, including how far back to check for offenses, according to Uber’s agreement with Checkr.”
In many states, violent felony convictions older than seven years do not automatically disqualify a driver in Uber’s ruleset despite research showing prior violent conduct is a strong predictor of future harm.
Uber does not require in-person interviews. It does not conduct reference checks. It does not mandate psychological screening. And, until 2018, it did not consistently re-screen drivers as they continued working on the platform.
As a result, drivers with histories of assault, child abuse, stalking, or domestic violence were allowed to transport passengers. In some cases, those drivers later went on to commit sexual assaults during Uber rides.
From a legal perspective, this is critical. Companies have a duty to use reasonable care when placing people in positions of trust. Especially when those positions involve isolating passengers in vehicles late at night, often under the influence of alcohol, with no witnesses present.
If you were sexually abused during a Lyft or Uber ride, you may be entitled to significant compensation. In sexual assault cases, there is no time to delay. After you seek medical attention, The Yost Legal Group will be here to help you take the next step to get the justice you deserve. Call or text today at 410-659-6800.
Ignored Complaints and Drivers Kept on the Road
Negligent hiring is only part of the picture. Survivors, lawsuits, and a recent comprehensive report from The New York Times all allege negligent retention.
Investigations have shown that Uber often kept drivers active on the platform even after receiving complaints of sexual misconduct. Some drivers were accused of inappropriate touching, sexual comments, or predatory behavior.
They were allowed to continue driving after receiving warnings or “education,” rather than being suspended or removed.
In several cases highlighted in litigation, early complaints escalated into later assaults. Red flags were logged. Patterns were visible. But decisive action was delayed or never taken.
Uber has said it requires corroboration before permanently removing drivers. Survivors argue this standard ignores the reality of sexual assault.
Most assaults occur without witnesses. Many survivors are traumatized, fearful, or unsure how to report. Demanding proof at the earliest warning stage leaves riders exposed.
From a survivor-centric lens, this failure is devastating. It sends a clear message to survivors that their allegations and concerns are not credible.
As a result, Uber has allowed harm to continue, with dangerous drivers remaining behind the wheel and on the roads while operating on its platform.
Challenging the “Independent Contractor” Defense
Uber’s legal strategy relies heavily on the classification of drivers as “independent contractors.” The company argues it cannot be held vicariously liable for criminal acts committed by drivers.
This defense has worked in at least one case when, in October 2025, a California jury cleared Uber of liability for a driver’s sexual assault of a passenger.
But the lawsuits in the Arizona trial and the broader MDL do not hinge solely on vicarious liability. They focus on Uber’s own conduct.
Plaintiffs argue Uber designed the system. Uber controlled access to riders and dictated who could drive, how rides were assigned, and how complaints were handled.
Uber allegedly knew about the dangers posed by its negligent hiring and retention practices and failed to implement reasonable safeguards.
When a company creates a foreseeable risk and fails to address it, labeling workers as “contractors” does not absolve the company of its responsibility.
That legal question about how far Uber’s duty extends will be front and center in the Arizona trial.
Why This Trial Matters to Survivors Everywhere
For survivors, this trial is about more than damages. It is about truth. Additionally, it’s about forcing a powerful corporation to explain why safety measures were delayed, optional, or abandoned.
It will force Uber to answer why internal data painted a far darker picture than public reports and why drivers accused of assault were allowed to keep driving. Courtroom scrutiny can do what internal policies did not: force change.
Every survivor who steps forward helps expose patterns that companies prefer to keep hidden. And every trial chips away at the narrative that these assaults are unavoidable or unforeseeable when it is clear that they are not.
Legal Options for Uber Sexual Assault Survivors
Survivors of sexual assault involving Uber drivers may have the right to pursue civil claims against the company even if criminal charges were never filed or did not result in a conviction.
Civil cases focus on accountability and safety failures, not proof beyond a reasonable doubt.
Claims may involve negligent hiring, negligent supervision, failure to warn, and failure to protect passengers from known risks. Many cases are now part of coordinated federal litigation aimed at addressing systemic wrongdoing.
Time limits apply, and evidence matters. Preserving ride data, communications, medical records, and witness information can be critical.
Speaking with a trauma-informed attorney who understands rideshare litigation can help survivors make informed decisions without pressure.
Contact The Yost Legal Group Today
At The Yost Legal Group law firm, we represent survivors of sexual abuse with care, respect, and dignity. We understand how difficult it is to stand up and speak up. Our rideshare sexual assault attorneys understand how large corporations use silence and complexity to avoid accountability.
They’ll use their vast reserves of influence, money, and power to squash anyone who might dare to oppose them. A rideshare sexual assault lawyer will explain the legal process and how to file a claim for seeking compensation.
The Arizona trial underscores what survivors have been saying for years: this was not a series of isolated incidents. It was a systemic failure. Let us continue to expose Lyft, Uber, and any other ride-sharing company’s wrongful negligence.
If you were sexually assaulted by an Uber driver, seek legal help. You are not alone. If you are ready to speak to an experienced Uber sexual assault attorney, we are here to listen. Your voice deserves to be heard.
Justice begins by telling the truth. We are here. We believe you, and we will fight for you. Call or text the experienced sexual assault survivor lawyers at The Yost Legal Group today: 410-659-6800.
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